This Privacy Policy describes how LJK Custom Embroidery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ljkcustom.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

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Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any additional steps required by applicable law.

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How We Collect and Use Your Personal Information

To provide our Services, we collect (and have collected over the past 12 months) personal information from a variety of sources, depending on how you interact with us.

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In addition to the specific uses described below, we may use your information to:

• Communicate with you

• Fulfill and manage orders

• Comply with legal obligations

• Enforce our terms and policies

• Protect or defend our rights and those of others

 

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What Personal Information We Collect

Information You Provide Directly:

This may include:

• Contact details (name, address, phone number, email)

• Order information (billing/shipping addresses, payment confirmation)

• Shopping activity (items viewed, cart/wishlist)

• Customer support inquiries and any content you choose to send us

• Information Collected Automatically (Cookies & Usage Data):

• We may collect information such as:

• Device and browser type

• IP address

• Network connection

• Site usage patterns

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We collect this using cookies, pixels, and similar tracking technologies.

Information from Third Parties:

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We may receive personal information from third parties, including:

• Platforms that support our services (e.g., Wix)

• Payment processors

• Marketing partners and advertising platforms

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We treat all third-party information in line with this Privacy Policy but are not responsible for their accuracy or separate privacy practices.

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How We Use Your Information

• To Provide Services: Processing payments, fulfilling orders, customer support, and managing your account.

• Marketing & Advertising: Sending promotions, tailoring ads and website content.

• Security & Fraud Prevention: Monitoring for fraudulent or suspicious activity.

• Customer Communication: Responding to inquiries and improving our services.

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Cookies

We use cookies to enhance your experience on our Site. These help remember preferences, run analytics, and serve tailored ads. For details about Wix's cookie usage, visit: https://www.wix.com/about/cookie-policy

You can control cookies through your browser settings, though disabling them may impact certain site functions.

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How We Share Your Information

We may share personal information with:

• Vendors & service providers (e.g., shipping partners, payment processors)

• Business and marketing partners

• Affiliates, for internal business operations

• Third parties with your consent

• Legal authorities, if required by law or in connection with legal proceedings

• In a business transfer, such as a merger or acquisition

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Categories of Shared Information (Past 12 Months)

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Category                                                                                  Shared With

Identifiers (contact, account info)                                    Vendors, Marketing Partners, Affiliates

Commercial info (orders, customer support)                Same as above

Internet/usage data                                                              Same as above

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We do not use or disclose sensitive personal information to infer characteristics about you.

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User-Generated Content

If you post reviews or comments on public sections of the Site, that information may be visible to others. We are not responsible for how third parties may use that publicly available content.

 

Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices, content accuracy, or security. You should review their individual privacy policies before sharing personal data.

 

Children’s Data

Our Services are not directed to children, and we do not knowingly collect data from individuals under 16. If you're a parent or guardian and believe your child has submitted personal information, please contact us to have it removed.

 

Security & Data Retention

We use reasonable measures to protect your data but cannot guarantee 100% security. The duration of data retention depends on various factors, including:

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• Legal obligations

• Account management needs

• Dispute resolution

• Your Rights & Choices

• Depending on your location, you may have rights including:

• Access / Know: Request access to your personal data

• Delete: Request deletion of your data

• Correct: Request corrections to inaccurate data

• Portability: Receive a copy of your data or transfer it

• Opt-Out of Sale/Sharing: Opt out of targeted advertising or data sharing

• Limit Sensitive Data Use: Limit how your sensitive information is used

• Restrict Processing or Withdraw Consent

• Appeal: Appeal denied requests

• Manage Preferences: Unsubscribe from marketing at any time

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To exercise these rights, contact us at the email below. We may need to verify your identity before processing requests.

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Complaints

If you have concerns about how we handle your data, contact us at the email below. Depending on your jurisdiction, you may also have the right to contact your local data protection authority.

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International Users

We may transfer and store your data in the U.S. or other countries. If transferring from the EU/UK, we will rely on appropriate safeguards such as Standard Contractual Clauses.

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Contact Us

For any questions or requests regarding this Privacy Policy or your data:

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📧 Email: ljkcustom@hotmail.com

🌐 Website: ljkcustom.com